Privacy Protection

8upbd com Privacy Policy — Your data is completely safe with us

Your personal information is of the utmost importance to us at 8upbd com. On this page, we clearly outline what data we collect, why we collect it, how it is stored, and what rights you have.

Last Updated: January 2026

How We Protect Your Privacy

The Six Core Pillars of Data Protection at 8upbd com

SSL Encryption

All your data is protected with 256-bit SSL encryption. Third parties have no means of accessing or reading your data.

No Sale of Data

8upbd com never sells your personal information to third parties. Your privacy is not a commodity to us.

Secure Data Storage

All data is stored on secure servers and subject to regular security audits and penetration testing.

Your Control

You can view, update, or request deletion of your data at any time.

Cookie Transparency

We clearly disclose which cookies we use and why. You have the option to disable specific cookies at any time.

Data Retention Limits

We do not retain your data longer than necessary. After the specified period, your information is securely deleted.

1

Introduction & Scope

In operating the 8upbd com website and mobile application, we place the highest priority on our members' privacy. This Privacy Policy clearly explains how 8upbd com handles your personal information.

By using our platform, registering, or contacting us, you are considered to have consented to the collection and processing of your information as described in this Privacy Policy.

Important: This Privacy Policy applies solely to the 8upbd com platform. We are not responsible for any third-party services or linked websites.

Our Privacy Policy is built in accordance with international data protection standards. Members will be notified in advance of any changes.

2

What Information We Collect

8upbd com collects different types of information for different purposes. Full details are provided below:

Information Provided Directly by You

Information you provide when you register, make a deposit, or contact support:

Data Type Reason for Collection Mandatory?
Full Name Identity Verification & KYC Yes
Email Address Communication & Account Security Yes
Mobile Number OTP Verification & Support Yes
Date of Birth Age Verification (18+) Yes
Address KYC & Payment Verification Partial
Copy of ID KYC Verification Where Applicable

Automatically Collected Information

Certain information is collected automatically while you use the platform:

  • IP address and geographic location (country level only)
  • Device type, operating system, and browser information
  • Time spent on the platform and pages visited
  • Gaming history and transaction details
  • Login time and session details

Our Commitment: 8upbd com collects only the information that is strictly necessary. We do not ask for unnecessary or sensitive data.

3

How We Use Your Information

8upbd com uses your information only for specific purposes. These are clearly outlined below:

  • Account Management: To process registration, login, and profile update requests.
  • Payment Processing: To securely process deposits and withdrawals.
  • KYC Verification: To meet legal requirements and prevent fraud.
  • Customer Support: To resolve your issues and handle complaints.
  • Security Assurance: To protect your account and prevent fraudulent activity.
  • Relevant Offers: To send you relevant bonuses and promotions based on your preferences (with your consent).
  • Platform Improvement: To improve your experience on the platform.

Marketing Communications: If you no longer wish to receive marketing emails or SMS, you can opt out at any time from your profile settings.

4

Data Sharing Policy

8upbd com never sells your personal information. However, limited data may be shared with specific third parties in certain circumstances:

When Information Is Shared

  • Payment Processor: To process transactions exclusively with Mobile Pay, Nagad, Rocket, or your bank.
  • KYC Service Provider: With trusted third parties for identity verification.
  • Legal Authorities: Upon a court order or a lawful request from a regulatory authority.
  • Technology Partners: Service providers that assist in operating the platform — they are not permitted to use your data for their own purposes.

In each of the above cases, only the minimum necessary information is shared, and all third parties are bound by confidentiality agreements.

Anti-Money Laundering: Where money laundering or other financial crime is suspected, relevant authorities may be informed as required by law.

5

Cookie Policy

8upbd com uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, security Deleted at the end of the session
Functional Cookies Remembering language preferences and settings 1 Year
Analytics Cookies Platform Usage Statistics 6 Months
Marketing Cookies Showing relevant advertisements 30 Days

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

6

Data Retention & Deletion

8upbd com does not retain your data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected.

  • Account Information: Retained for the entire duration your account remains active.
  • Transaction Information: Retained for up to 5 years in accordance with legal requirements.
  • KYC Documents: Up to 3 years after account closure.
  • Support conversations: Deleted after 2 years.
  • Website Logs: Automatically deleted after 90 days.

Account Deletion: If you request account deletion, all data except legally required records will be deleted within 30 days.

7

Your Privacy Rights

As a member of 8upbd com, you have the following rights regarding your personal information:

Right to Access
The right to know what information we hold about you.
Right to Rectification
The right to correct any information that is inaccurate or incomplete.
Right to Erasure
The right to request deletion of your data under qualifying conditions.
Right to Restriction of Processing
The right to restrict how your data is processed under certain circumstances.
Data Portability
The right to receive your data in a structured, portable format.
Right to Object
The right to object to the use of your data for marketing purposes.

To exercise any of these rights, email our support team. We will respond within 30 business days.

8

Security Measures

8upbd com protects your information using industry-leading security measures:

  • 256-bit SSL/TLS Encryption: All communications are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall & DDoS Protection: Servers are protected against cyber attacks.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Penetration Testing: Vulnerabilities are actively identified and resolved.
  • Staff Training: All staff are trained in data protection.

In the event of a data breach: In the event of a data breach, affected members and regulatory authorities will be notified within 72 hours.

9

Children's Privacy

8upbd com is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

If a minor is found to have created an account — whether detected by us or reported by a guardian — the account will be closed immediately and all collected data will be permanently deleted.

For Parents & Guardians: If you suspect a minor is using 8upbd com, please contact us immediately.

10

Contact & Complaints

For any questions, concerns, or complaints about our Privacy Policy, please reach out to our Data Privacy Team:

  • Email: privacy@8upbdcom.app
  • General Support: support@8upbdcom.app
  • Live Chat: Directly upon logging in to the platform
  • Response Time: Up to 30 Business Days

We take all complaints seriously and aim to resolve them promptly. Our Privacy Policy is reviewed and updated on a regular basis. The latest version will always be available on this page.

For detailed terms and conditions, please visit our Terms & Conditions and Responsible Gaming You can also visit the page.

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Play Safe, Enjoy with Peace of Mind

Your data and funds are fully protected at 8upbd com. Join now and enjoy the best gaming experience in Bangladesh.

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